Invoicing for suppliers
We have integrated our invoice processing and electronic payment solutions following the combining of Cenovus and Husky Energy. There may be changes to your invoicing in the sections below as of July 5, 2022.
We will no longer be processing paper invoices. Invoices must be submitted electronically.
For changes to your company information, refer to the updating company information in Cenovus systems FAQs.
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Purchase Order received via Cortex
For invoices associated with the legal entity outlined on your Purchase Order (SAP via Cortex / Email)
For Purchase Orders received via Cortex (Purchase Orders beginning with “84XX” followed by 6 digits):
For service POs:
Submit field tickets for approval and create debit invoice via Cortex
Back-up documentation to be included
(e.g. Daily time ticket)Monitor Cortex Workbench for approved field tickets
Once your field tickets have been approved, you must submit your invoices from Cortex
Back-up documentation to be included
(e.g. A copy of your invoice)Refer to:
- How to read a services PO
- Confirm PO Dates
- Service Locations
- Rate Schedule in Cortex QRG
- Is your material or service PST exempt
- Requesting Section 29 Holdback
For materials POs:
Submit invoices against goods receipts via Cortex
Back-up documentation to be included
(e.g. Packing slip)Monitor Cortex Workbench for approved good receipts
Once your good receipts have been approved, you must submit your invoices against approved good receipts from Cortex
Back-up documentation to be included
(e.g. Packing slip and a copy of your invoice)Refer to:
Refer to additional materials:
- P2P Process Overview QRG
- Submitting a Request to be Onboarded with Cortex
- Supplier Field Ticket Invoice process QRG
If you have any questions or require support, contact Vendor.Relations@cenovus.com
*Husky is now part of the Cenovus group of companies.
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Purchase Order received via email or fax
For Purchase Orders received via email or paper, submit tickets (field tickets, service tickets or packing slips) with your invoice in PDF
By location:
- Oil Sands assets (Sunrise, Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
- Superior Refinery Company
- Conventional (Deep Basin, Rainbow Lake)
- Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
- Corporate office
- Bruderheim Energy Terminal Ltd.
For Purchase Orders beginning with “84XX” followed by 6 digits
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Refer to additional materials:
- P2P Process Overview QRG
- Submitting a Request to be Onboarded with Cortex
- Supplier Field Ticket Invoice process QRG
Email: PO.Invoices@cenovus.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
By location:
- Lima Refinery Company
For Purchase Orders beginning with “84XX” followed by 6 digits
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Email: VMCOLima.AccountsPayable@huskyenergy.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
*Husky is now part of the Cenovus group of companies.
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Verbal release or Non-Purchase Order
For invoices that do not reference a Purchase Order, submit Tickets with your Invoice
By location:
- Oil Sands assets (Sunrise, Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
- Superior Refinery Company
- Conventional (Deep Basin, Rainbow Lake)
- Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
- Corporate office
- Bruderheim Energy Terminal Ltd.
(OpenInvoice / Email)
Submit non-PO invoices via OpenInvoice. Refer to OpenInvoice Onboarding Request form to get setup and the Supplier Submission Guidelines when submitting in OpenInvoice.
WBS / AFE: US-XXXXXX-XX-XX-XX (up to 18 characters)
Orders / Work Orders: XXXXXXXX (8 digits)
Internal Work Orders: XXXXX (5 digits)
Cost Centre: XXXXXXXX (8 digits)GL Account: XXXXXXX (7 digits)
Back-up documentation to be included
(i.e. Daily time ticket or packing slip)Email: nonPO.invoices@cenovus.com
Refer to:
If you have any questions or require support, contact eInvoicingSolutions@cenovus.com
By location:
- Lima Refinery Company
WBS / AFE: US-XXXXXX-XX-XX-XX (up to 18 characters)
Orders / Work Orders: XXXXXXXX (8 digits)
Internal Work Orders: XXXXX (5 digits)
Cost Centre: XXXXXXXX (8 digits)GL Account: XXXXXXX (7 digits)
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Email: VMCOLima.AccountsPayable@huskyenergy.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
*Husky is now part of the Cenovus group of companies.
Supplier support and contacts
- Are you a prospective supplier looking to work with Cenovus?
- Are you a current supplier trying to submit an invoice?
For any other questions, contact vendor.relations@cenovus.com.