Invoicing for suppliers
We’re currently integrating our invoice processing and electronic payment solutions following the merger of Cenovus and Husky Energy.
We will no longer be processing paper invoices. Invoices must be submitted electronically.
The preferred method of payment is direct deposit. If your company is still receiving payment by cheque, please email directdeposit@cenovus.com with your complete supplier direct deposit form or international supplier form.
If you have any questions or concerns, reach out to your Cenovus contact or accounts.payable@cenovus.com.
Integrating our invoicing systems and processes
Cenovus is undergoing some system changes that may or may not impact your invoices. Please expand the applicable section below to see how this impacts your submissions.
-
Purchase Order received via Cortex
For invoices associated with the legal entity outlined on your Purchase Order (SAP via Cortex / Email)
There is no impact to your Cortex invoice process.
For Purchase Orders received via Cortex (Purchase Orders beginning with “84XX” followed by 6 digits):
For service POs:
Submit field tickets for approval and create debit invoice via Cortex
Back-up documentation to be included
(e.g. Daily time ticket)For materials POs:
Submit invoices against goods receipts via Cortex
Back-up documentation to be included
(e.g. Packing slip)If you have any questions or require support, contact Vendor.Relations@cenovus.com
*Husky is now part of the Cenovus group of companies.
-
Purchase Order received via email or fax
For Purchase Orders received via email or paper, submit tickets (field tickets, service tickets or packing slips) with your invoice in PDF
By location:
- Oil Sands assets (Sunrise)
- Superior Refinery Company
- Conventional (Deep Basin, Rainbow Lake)
- Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
- Corporate office
There is no impact to your invoice process for "84XX" Purchase Orders.
For Purchase Orders beginning with “84XX” followed by 6 digits
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Email: APInvoice.PO@cenovus.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
By location:
- Lima Refinery Company
There is no impact to your invoice process for "84XX" Purchase Orders.
For Purchase Orders beginning with “84XX” followed by 6 digits
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Email: VMCOLima.AccountsPayable@huskyenergy.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
By location:
- Oil Sands assets (Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
- Corporate office
- Bruderheim Energy Terminal Ltd.
(JDE via OpenInvoice / Email)
Due to a system freeze, invoice submissions to OpenInvoice or email are unavailable. Effective July 5, all invoice submissions related to a purchase order are required through the Cortex platform.
For Purchase Orders beginning with “2”, “3”, or “4” and followed by 5 digits
OpenInvoice: Submit via OpenInvoice as per Instructions on the Purchase Order
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Supplier invoice requirements (PDF)
or
Email: accounts.payable@cenovus.comIf you have any questions or require support, contact eInvoicingSolutions@cenovus.com
*Husky is now part of the Cenovus group of companies.
-
Verbal release or Non-Purchase Order
For invoices that do not reference a Purchase Order, submit Tickets with your Invoice
By location:
- Oil Sands assets (Sunrise)
- Superior Refinery Company
- Conventional (Deep Basin, Rainbow Lake)
- Canadian Midstream & Downstream (Lloydminster Refinery, Lloydminster Upgrader)
- Corporate office
(SAP via Cortex / Email)
There is no impact to your invoice process.
WBS / AFE: US-XXXXXX-XX-XX-XX (up to 18 characters)
Orders / Work Orders: XXXXXXXX (8 digits)
Internal Work Orders: XXXXX (5 digits)
Cost Centre: XXXXXXXX (8 digits)GL Account: XXXXXXX (7 digits)
Back-up documentation to be included
(i.e. Daily time ticket or packing slip)Email: APInvoice.NonPO@cenovus.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
By location:
- Lima Refinery Company
There is no impact to your invoice process.
WBS / AFE: US-XXXXXX-XX-XX-XX (up to 18 characters)
Orders / Work Orders: XXXXXXXX (8 digits)
Internal Work Orders: XXXXX (5 digits)
Cost Centre: XXXXXXXX (8 digits)GL Account: XXXXXXX (7 digits)
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Email: VMCOLima.AccountsPayable@huskyenergy.com
If you have any questions or require support, contact Vendor.Relations@cenovus.com
By location:
- Oil Sands assets (Foster Creek, Christina Lake, Narrows Lake, Telephone Lake)
- Corporate office
- Bruderheim Energy Terminal Ltd.
(JDE via OpenInvoice / Email)
Due to a system freeze, invoice submissions to OpenInvoice or email are unavailable. Effective July 5, all invoice submissions related to a purchase order are required through Cortex Workbench while non-purchase order invoices are required through OpenInvoice or email.
AFE: 2XXXXXXX (“2” followed by 7 digits)
Cost Centre: XXXXXX (6 digits)
*AFE Required or Cost Centre RequiredMajor Account: XXXX (4 digits)
Minor Account: XXX (3 digits)OpenInvoice: Submit via OpenInvoice
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Supplier invoice requirements (PDF)
or
Email: accounts.payable@cenovus.comIf you have any questions or require support, contact eInvoicingSolutions@cenovus.com
By location:
- Conventional Deep Basin assets (Legacy Cenovus)
(Qbyte via OpenInvoice – Deep Basin / Email)
Due to a system freeze, invoice submissions to OpenInvoice or email are unavailable. Effective July 5, all invoice submissions related to a purchase order are required through Cortex Workbench while non-purchase order invoices are required through OpenInvoice or email.
AFE: A0000XXXX (“A” followed by 8 digits)
Cost Centre: XXXXXX (6 digits)
*AFE and Cost Centre RequiredMajor Account: XXXX (4 digits)
Minor Account: XXX (3 digits)OpenInvoice: Submit via OpenInvoice
Back-up documentation to be included
(e.g. Daily time ticket or packing slip)Supplier invoice requirements (PDF)
or
Email: accounts.payable@cenovus.comIf you have any questions or require support, contact eInvoicingSolutions@cenovus.com
*Husky is now part of the Cenovus group of companies.
Supplier support and contacts
- Are you a prospective supplier looking to work with Cenovus?
- Are you a current supplier trying to submit an invoice?
For any other questions, contact vendor.relations@cenovus.com.