Standardizing our approach to operations management
At Cenovus, we believe that to achieve industry-leading results, we need to execute on our strategy safely, consistently and reliably. Our Cenovus Operations Management System (COMS) provides a consistent framework for assessing, managing and optimizing business processes, operations risk, safety, environment and operating performance. It helps ensure we have processes and controls in place to operate and grow as an organization in a controlled and deliberate manner. COMS is an operations excellence management system – a type that’s used across many industries. COMS has been assessed against other management systems within our industry and, similar to ISO, COMS defines a minimum standard to which the organization must adhere. We have also received assurance from two third-party firms to confirm that COMS meets the standards of global management systems.
As part of the continuous improvement cycle of our management system, we’ve aligned the elements of COMS into a logically sequenced framework that can guide work at any level of the organization. Each expectation within the seven-element framework describes key processes that Cenovus expects the operations teams to meet.
|Leadership||Leaders establish a clear vision, set goals, targets and plans, and ensure they are well communicated.|
|People||The right people are in place to achieve those goals, they know what they are accountable for and take ownership.|
|Risk Identification & Assessment||Once people understand their roles in preventing risks, identifying those risks creates value.|
|Risk Mitigation||With risks identified and assessed, the means for controlling them can be identified and implemented.|
|Knowledge Sharing||Consistent application of controls across Cenovus means that staff can be properly trained and cross-functional knowledge and understanding shared.|
|Management of Change||Processes must be clearly defined and controlled before change can be effectively managed.|
|Continuous Improvement||Measurable improvement can now be made on processes that are defined and controlled.|
To support the effectiveness of COMS to manage risk and continuously improve operational performance, we conduct assurance activities. The Enterprise Assurance team is responsible for conducting engagements to verify requirements within the management system and providing independent and objective feedback.
Integrated Compliance Assurance Program
As part of the regulatory assurance function at Cenovus, we have an Integrated Compliance Assurance Program (ICAP) which supports COMS and helps us assure compliance with regulatory requirements. ICAP brings together several groups from across the company to deliver streamlined and coordinated compliance assurance assessments to Cenovus’s operations and development activities. The ICAP program coordinates assurance activities across the following technical disciplines:
- Facilities operations
- Pipeline integrity management
- Regulatory approvals
- Environmental requirements
- Health & safety requirements
- Measurement requirements