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Invoicing

Legal entity names

Your invoice must be billed to the correct legal name or it will be rejected. All invoices should be billed to Cenovus Energy Inc. For more details refer to the Legal entity names document.

Incorrect invoices will be returned for correction, resulting in possible delay of payment. Any supporting documents stating “bill to”, “charge to”, “sold to” or “invoice to” must include the correct and complete name.

For all other Cenovus entities, invoices should continue to be billed to the legal name on the applicable purchase order, service order, work order or other commitment document.

Invoice type Deep Basin supplier All other suppliers
Work area Clearwater, Elmworth-Wapiti, Kaybob-Edson, Horn River Foster Creek, Christina Lake, Narrows Lake, Telephone Lake, Bruderheim, Cenovus corporate services (IT, Marketing, Legal)
Electronic invoice & support OpenInvoice
eInvoicingSolutions@cenovus.com
Supplier inquiry: 403.766.7707
OpenInvoice
eInvoicingSolutions@cenovus.com
Email and paper invoice accounts.payable@cenovus.com accounts.payable@cenovus.com
Invoice status OpenInvoice OpenInvoice
Invoice requirements Deep Basin requirements
Submission methods
Oil sands requirements
Submission methods

Payments

We make payments to our customers by Electronic Funds Transfer. To ensure there is no disruption in payment, please complete the appropriate form below to be set up for direct deposit. If you have a change in banking use the same form to update your banking. If you have any questions about the form, email directdeposit@cenovus.com.