COVID-19 information for suppliers

At Cenovus, the health and safety of our people remains our number one priority. Based on the current public health situation in the communities where we live and work, Cenovus has established and will update COVID-19 protocols for staff and suppliers working at our offices and operations. Our priority is to ensure everything is done in accordance with our protocols, as well as any new guidance from government, public health officials and our Health & Safety team.

If you’re currently at one of our worksites, or will be returning to work at one soon, it’s important that you familiarize yourself with our updated COVID-19 health and safety protocols, standards and guidelines.

This page was last updated on June 14, 2022.

COVID-19 updates

  • Western Canada
    Daily Health Check

    All office and field workers (staff and suppliers) are required to review the Cenovus Daily Health Checklist prior to the start of every workday or before entering a Cenovus workplace. You don’t need to print or submit the checklist. You don’t need to complete the checklist if you’re working from home.

    If you answer yes to any of the questions on the Cenovus Daily Health Checklist, you must follow guidance in the Illness Management section.

    Masks and distancing

    Masking and physical distancing are not required in our field and office locations, camps and on our buses.

    N95/KN95 and medical masks are available to all staff who want to continue wearing masks in the workplace. While masks are no longer required, we’d like to remind staff to exercise respect, personal responsibility and good judgment when working around others at our worksites.

    To follow federal regulations, disposable masks or N95 masks must be worn during charter air transportation, including when you’re in an air terminal building.

    If you wish to wear a face covering in a hazardous classified location, this should be a three-layer (two-layer minimum) fire-rated (FR) covering or three-layer natural fibre face covering.

    Field transportation

    We’re operating at 100% capacity for flights and offsite coach buses. Onsite buses at FCCL are operating at 100% capacity.

    Supplier workers flying with us are responsible for meeting federal, provincial/territorial, and commercial travel restrictions and requirements (e.g., vaccine passports, quarantine and isolation, etc.) and ensuring they arrive at a Cenovus transportation hub on time for their travel to site. See our Aviation and Marine Vessel COVID-19 Vaccination Standard.

    As of June 20, vaccination will no longer be a requirement to board a plane or train within Canada or for outbound travel, including our flights to our site locations. We’ll share more details on the changes to Cenovus flights with those who regularly travel to site through specific work site emails. Travellers must continue to follow entry requirements when entering Canada (including use of the ArriveCAN app) and wear a mask on your flight and in designated areas of flight terminals.

    If you're transiting through the Calgary or Edmonton flight hub, you will undergo a health screening questionnaire as mandated by Transport Canada.

    Transportation to work (Calgary offices)

    Face coverings are no longer required while using Calgary Transit. To learn more, visit calgarytransit.com.

    Workspace use

    In Calgary offices, plexiglass remains in place at our workstations and sanitization stations are available on each floor. We continue to conduct enhanced cleaning in high-touch areas. Hand sanitizer is provided.

    Meeting rooms in all office locations that are open may be used.

    Illness management

    The current public health orders (where applicable) related to mandatory isolation and quarantine are posted here:

    Alberta, Manitoba and Saskatchewan:
    Mandatory isolation following a worker’s positive COVID-19 test result is no longer required, but it’s strongly recommended you isolate for at least five days or until symptoms resolve to keep others in the workplace safe. 

    Workers must arrive and remain fit for duty. It’s strongly recommended that you don’t come to the worksite if you’re feeling unwell or showing any cold and flu symptoms or don’t pass the Cenovus Daily Health Checklist screening questions. If staff test positive for COVID-19, they should avoid close contact with others and wear a mask at all times when interacting with others during recovery.

    Supplier staff should continue to follow their employer’s illness reporting procedures to report their COVID-19 positive results. 

    British Columbia
    BC workers are required to following the isolation public health orders outlined on the Self-Isolation and Self-Monitoring page

    Vaccine status

    Cenovus may ask workers for their vaccine status in certain circumstances to determine whether reduced isolation and quarantine requirements apply to them. All personal information will be managed in accordance with Cenovus’s Privacy Policy.

    Vaccines are not mandatory to enter our workplaces at this time, but we strongly encourage everyone who is able to get fully vaccinated, including booster vaccines, to maximize protection.

    Accommodations

    Masks are not required to be worn in our camp facilities and there will no longer be table capacity restrictions in our dining areas.  

    Recreation facilities
    All recreational, fitness training, outdoor rinks, indoor activities and yoga rooms are open and physical distancing is no longer required. Squash courts and gymnasiums are open for full use and indoor team sports, in-person yoga and bingo are open. You’re still required to sign-in and sign-out of the gym facilities.     

    Theatres, social hubs, public seating and music rooms are fully open. 

    Pandemic cleaning and disinfection procedures

    Disinfection of high touch surfaces will be conducted by janitorial services in most locations.

    In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Pandemic Cleaning Procedures (COVID-19).

  • Atlantic Canada
    Masks and distancing

    Onshore: masking optional but strongly encouraged, particularly in situations where it’s difficult to maintain physical distance.

    Offshore: masking required per current SeaRose policy. 

    Transportation

    As per Transport Canada, health screening will continue to be a requirement at our air terminals. See our Aviation and Marine Vessel COVID-19 Vaccination Standard for details regarding aviation and marine vessel vaccination requirements.

    Health assessments and illness reporting

    All office and field workers (staff and suppliers) are required to review the Cenovus Daily Health Checklist prior to the start of every workday or before entering a Cenovus workplace. You don’t need to print or submit the checklist. You don’t need to complete the checklist if you’re working from home.

    Illness reporting and quarantine and isolation requirements will continue.

    Vaccine status

    Please follow Health Canada guidance regarding precautions to take based on your vaccination status. Cenovus may ask workers for their vaccine status in certain circumstances to determine whether reduced isolation and quarantine requirements apply to them. All personal information will be managed in accordance with Cenovus’s Privacy Policy.

    Unless covered in our Aviation and Marine Vessel COVID-19 Vaccination Standard, vaccines are not mandatory to enter our workplaces at this time, but we strongly encourage everyone who is able to get fully vaccinated, including booster vaccines to maximize protection.

    Pandemic cleaning and disinfection procedures

    Disinfection of high touch surfaces will be conducted by janitorial services in most locations. Additional disinfection is performed when there has been a confirmed COVID-19 case in a workplace in the preceding 24 hours.

    In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Pandemic Cleaning Procedures (COVID-19).

  • US

    All workers in the U.S. will continue to follow their site-specific practices. Please talk to your leader or Health & Safety Advisor for protocol details.

    U.S. mandatory rapid testing

    Effective April 1, 2022, Cenovus discontinued mandatory testing at our U.S. sites. If applicable U.S. counties reach “High” levels of Community Spread, testing will be re-evaluated as an additional mitigation.

    What does this mean to you?

    • For new or current supplier personnel to a Cenovus worksite: There will be no rapid testing site access requirements and no onsite testing will be available.
    • Going forward cost implications: Cenovus will not reimburse any cost related to COVID-19 testing incurred by suppliers.

    Previously communicated updated COVID-19 protocol changes are not impacted and remain in place.

    U.S. Centers for Disease Control and Prevention (CDC) framework for measuring COVID-19 community levels

    The Centers for Disease Control and Prevention (CDC) released a framework for measuring COVID-19 community levels.

    The CDC uses these levels to make recommendations on which COVID-19 protocols are appropriate given the risk in a particular community. The CDC ranks COVID-19 infection in counties as low, medium or high. The ranks are based on:

    • New COVID-19 admissions per 100,000 population in the past 7 days
    • The percent of staffed inpatient beds occupied by COVID-19 patients
    • Total new COVID-19 cases per 100,000 population in the past 7 days

    Cenovus assets in the U.S. will follow the new CDC guidelines based on the county rankings for masking, social distancing, and cleaning. The county ranks are based on a 7-day rolling average, so if a county’s rank changes, a facility’s guidelines will change.

    Please check the CDC rankings regularly to be aware of any potential impact to the protocol changes.

    County Ranking Masking Social Distancing Cleaning

    High level

    Masking in place for all vaccinated / unvaccinated

    • Reduce meeting attendance in person
    • Maintain 6 feet of separation
    • Avoid non-essential indoor activities

    Deep cleaning in place

    Medium level

    Masking optional, unless up-to-date on vaccination and deemed a close contact to a COVID-19 positive case

    Maintain 6 feet of separation

    Deep cleaning if needed following a positive COVID-19 case

    Low level

    Masking optional, unless up-to-date on vaccination and deemed a close contact to a COVID-19 positive case

    Normal distancing

    Deep cleaning if needed following a positive COVID-19 case

    Lima Refinery
    Contractor Safety Manual

    All other COVID-19 safety measures must be followed at all times while at the Lima Refinery. Safety measures are included in Lima Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Lima Refinery Safety Department.

    Superior Refinery
    Contractor Safety Manual

    All other COVID-19 safety measures must be followed at all times while at the Superior Refinery. Safety measures are included in Superior Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Superior Refinery Safety Department.

    Travel to Canada from US

    Recently, the Canadian government announced that they will stop requirements for rapid testing for vaccinated individuals. As long as your personnel can provide proof of vaccination, no rapid testing will be required if they travel to Canada to support our operations there.

    To learn more about travel to Canada and requirements, please visit the Government of Canada website.

  • Asia Pacific

    Workers in the Asia Pacific region will continue to follow their site-specific practices. Please talk to your leader or Health & Safety Advisor for protocol details.

Questions?

Suppliers with questions regarding impacts on their business arrangements with Cenovus should reach out to their Cenovus supply chain representative. General inquires can also be directed to SLM@huskenergy.com.

Contingent labour contractors working through a staffing supplier are encouraged to direct their questions to ContractorManagement@cenovus.com as applicable.

All suppliers should visit this page on an ongoing basis for further updates.

Mental health support

Ongoing stress can have an impact on emotional well-being and mental health, and it’s important to take care of our mental health the same way we take care of our physical health. We encourage our workers who need support to access the resources that are available to them.

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