COVID-19 information for suppliers

All office and field workers (staff and suppliers) are required to review the Cenovus Daily Health Checklist prior to the start of every workday or before entering a Cenovus workplace. You don’t need to print or submit the checklist. You don’t need to complete the checklist if you’re working from home.

If you answer yes to any of the questions on the Cenovus Daily Health Checklist, you must follow guidance in the Illness Management section.

Masking and physical distancing are not required in our field and office locations, camps and on our buses.

N95/KN95 and medical masks are available to all staff who want to continue wearing masks in the workplace. While masks are no longer required, we’d like to remind staff to exercise respect, personal responsibility and good judgment when working around others at our worksites.

Effective October 1, to align with the federal government announcement, masks will no longer be required to be worn during air travel, including charters, or while in our charter terminals (i.e. Leismere, Bonnyville and Firebag). A mask mandate may still be in effect at some main airport terminals (e.g. Calgary and Edmonton) or areas within the terminal, please check published guidance for the terminal you’re traveling through, and plan accordingly by carrying an appropriate mask to wear, if one is required. Where masks are no longer required, it’s strongly recommended that you wear a mask during your journey.

If you wish to wear a face covering in a hazardous classified location, this should be a three-layer (two-layer minimum) fire-rated (FR) covering or three-layer natural fibre face covering.

We’re operating at 100% capacity for flights and offsite coach buses. Onsite buses at Foster Creek & Christina Lake are operating at 100% capacity.

Supplier workers flying with us are responsible for meeting federal, provincial/territorial, and commercial travel restrictions and requirements and ensuring they arrive at a Cenovus transportation hub on time for their travel to site. 

Effective October 1, 2022, all air travellers will no longer need to:

• Undergo health checks at check-in for air travel
• Wear masks on planes or in charter terminals. 

Where masks are no longer required, it’s strongly recommended that you wear a mask during your journey.

For those travelling into Canada, you’ll no longer be required to complete pre-board tests, be vaccinated or enter your public health information into ArriveCAN, but you can still use the application’s optional features to reduce your wait time at customs. COVID-19 vaccinations are also not required for trains, outbound travel or our flights into our site locations.

Face coverings are no longer required while using Calgary Transit. To learn more, visit calgarytransit.com.

In Calgary offices, plexiglass remains in place at our workstations and sanitization stations are available on each floor. We continue to conduct enhanced cleaning in high-touch areas. Hand sanitizer is provided.

Meeting rooms in all office locations that are open may be used.

The current public health orders (where applicable) related to mandatory isolation and quarantine are posted here:

• Alberta
• British Columbia
• Manitoba
• Saskatchewan

Alberta, Manitoba and Saskatchewan:
Mandatory isolation following a worker’s positive COVID-19 test result is no longer required, but it’s strongly recommended you isolate for at least five days or until symptoms resolve to keep others in the workplace safe. 

Workers must arrive and remain fit for duty. It’s strongly recommended that you don’t come to the worksite if you’re feeling unwell or showing any cold and flu symptoms or don’t pass the Cenovus Daily Health Checklist screening questions. If staff test positive for COVID-19, they should avoid close contact with others and wear a mask at all times when interacting with others during recovery.

Supplier staff should continue to follow their employer’s illness reporting procedures to report their COVID-19 positive results. 

British Columbia
BC workers are required to following the isolation public health orders outlined on the Self-Isolation and Self-Monitoring page. 

Cenovus may ask workers for their vaccine status in certain circumstances to determine whether reduced isolation and quarantine requirements apply to them. All personal information will be managed in accordance with Cenovus’s Privacy Policy.

Vaccines are not mandatory to enter our workplaces at this time, but we strongly encourage everyone who is able to get fully vaccinated, including booster vaccines, to maximize protection.

Masks are not required to be worn in our camp facilities and there will no longer be table capacity restrictions in our dining areas.  

Recreation facilities
All recreational, fitness training, outdoor rinks, indoor activities and yoga rooms are open and physical distancing is no longer required. Squash courts and gymnasiums are open for full use and indoor team sports, in-person yoga and bingo are open. You’re still required to sign-in and sign-out of the gym facilities.     

Theatres, social hubs, public seating and music rooms are fully open. 

Disinfection of high touch surfaces will be conducted by janitorial services in most locations.

In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Pandemic Cleaning Procedures (COVID-19).

Onshore and offshore: masking optional but strongly encouraged, particularly in situations where it’s difficult to maintain physical distance. 

Contact OffshoreTravel@cenovus.com for more details on pre-departure testing requirements for offshore helicopter travel.

Effective October 1, 2022, all air travellers will no longer need to:

• Undergo health checks at check-in for air travel
• Wear masks on planes or in our charter terminals

A mask mandate may still be in effect at some main airport terminals (e.g. St. John’s) or areas within the terminal, please check published guidance for the terminal you’re traveling through and plan accordingly by carrying an appropriate mask to wear if one is required. Where masks are no longer required, it’s strongly recommended that you wear a mask during your journey.

For those travelling into Canada, you’ll no longer be required to complete pre-board tests, be vaccinated or enter your public health information into ArriveCAN, but you can still use the application’s optional features to reduce your wait time at customs.

All office and field workers (staff and suppliers) are required to review the Cenovus Daily Health Checklist prior to the start of every workday or before entering a Cenovus workplace. You don’t need to print or submit the checklist. You don’t need to complete the checklist if you’re working from home.

Illness reporting and quarantine and isolation requirements will continue.

Please follow Health Canada guidance regarding precautions to take based on your vaccination status. Cenovus may ask workers for their vaccine status in certain circumstances to determine whether reduced isolation and quarantine requirements apply to them. All personal information will be managed in accordance with Cenovus’s Privacy Policy.

Unless covered in our Aviation and Marine Vessel COVID-19 Vaccination Standard, vaccines are not mandatory to enter our workplaces at this time, but we strongly encourage everyone who is able to get fully vaccinated, including booster vaccines to maximize protection.

Disinfection of high touch surfaces will be conducted by janitorial services in most locations. Additional disinfection is performed when there has been a confirmed COVID-19 case in a workplace in the preceding 24 hours.

In some locations and for some shared items, workers may be asked to conduct disinfection themselves. Follow the best practice for cleaning potentially contaminated areas and items – including hard surfaces, shared Cenovus vehicles and offices. The best practices are set out in Pandemic Cleaning Procedures (COVID-19).

Effective April 1, 2022, Cenovus discontinued mandatory testing at our U.S. sites. If applicable U.S. counties reach “High” levels of Community Spread, testing will be re-evaluated as an additional mitigation.

What does this mean to you?

• For new or current supplier personnel to a Cenovus worksite: There will be no rapid testing site access requirements and no onsite testing will be available.
• Going forward cost implications: Cenovus will not reimburse any cost related to COVID-19 testing incurred by suppliers.

Previously communicated updated COVID-19 protocol changes are not impacted and remain in place.

The Centers for Disease Control and Prevention (CDC) released a framework for measuring COVID-19 community levels.

The CDC uses these levels to make recommendations on which COVID-19 protocols are appropriate given the risk in a particular community. The CDC ranks COVID-19 infection in counties as low, medium or high. The ranks are based on:

• New COVID-19 admissions per 100,000 population in the past 7 days
• The percent of staffed inpatient beds occupied by COVID-19 patients
• Total new COVID-19 cases per 100,000 population in the past 7 days

Cenovus assets in the U.S. will follow the new CDC guidelines based on the county rankings for masking, social distancing, and cleaning. The county ranks are based on a 7-day rolling average, so if a county’s rank changes, a facility’s guidelines will change.

Please check the CDC rankings regularly to be aware of any potential impact to the protocol changes.

All other COVID-19 safety measures must be followed at all times while at the Lima Refinery. Safety measures are included in Lima Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Lima Refinery Safety Department.

All other COVID-19 safety measures must be followed at all times while at the Superior Refinery. Safety measures are included in Superior Refinery’s Contractor Safety Manual for reference. The manual is available to contractors upon request from the Superior Refinery Safety Department.

Recently, the Canadian government announced that they will stop requirements for rapid testing for vaccinated individuals. As long as your personnel can provide proof of vaccination, no rapid testing will be required if they travel to Canada to support our operations there.

To learn more about travel to Canada and requirements, please visit the Government of Canada website.

Workers in the Asia Pacific region will continue to follow their site-specific practices. Please talk to your leader or Health & Safety Advisor for protocol details.