Integrity Helpline

Being considerate, communicating openly and addressing concerns associated with oil and gas operations is important to us. Our Expect Respect program focuses on strengthening relationships and demonstrating respect in the communities where we operate. We want our stakeholders to know they can expect respect in our work and interactions with them. All employees and contractors are expected to follow the Expect Respect guiding principles when working on a Cenovus site, living in a camp, or representing Cenovus in the community. Employees and contractors are also expected to comply with key policies and practices in conducting their work, including our Corporate Responsibility Policy and our Code of Business Conduct & Ethics.

If you have concerns about how our staff are conducting our operations or if you would like more information about our expectations of respectful behaviour and policy compliance by our staff, we want to hear from you.

Our Integrity Helpline is one way for concerned individuals to let us know about issues with how we conduct our operations and if we are complying with our policies and practices and the Expect Respect guiding principles. Your feedback is an important component in our efforts to strive for continuous improvement.

Issues that we want to hear from you about include, but are not limited to:

Potential violations of:

  • Any statute, regulation, rule or Cenovus policy or practice
  • Our Code of Business Conduct & Ethics
  • Accounting standards, internal accounting controls or auditing matters
  • Our complainant protection practice
  • Environmental, occupational health and safety legislation

Workplace concerns:

  • Harassment or other inappropriate workplace conduct
  • Unsafe work practices


  • Fraudulent activities or theft
  • Coercion of Cenovus's external or internal auditors or any attempt to improperly affect our financial statements or financial reporting practices

Our employees are encouraged to discuss concerns they have with their supervisors or Human Resources. Those who regularly work or interact with Cenovus should report concerns to their primary contact at the company.

If, for any reason, these channels aren't appropriate, concerns can be reported directly to the Integrity Helpline or through our Investigations Committee by email at or by calling our switchboard at (403) 766-2000. All reports are confidential and requests for anonymity will be honoured. Please ensure that anonymous reports contain sufficient detail for investigation.

If your inquiry is related to career opportunities, please consult the Careers section of our website.