Engagement is a critical part of our business. We want those who have a vested interest in our company to understand who we are and how we do business. We also want to hear what they have to say about our company and our industry and to understand their perspectives.

Engagement informs our understanding of what issues are material to our stakeholders, helps us provide transparent information on those topics, and helps us come up with solutions to issues they have.

Below is a summary of some of the key stakeholder groups we engaged with in 2016. Our interactions with these stakeholders can vary in frequency from daily to monthly to annually. Information we gathered through engagement with these groups informed our materiality assessment which was used to define content in this report.

As we expand our business into the Deep Basin in Alberta and British Columbia, we will be engaging with stakeholders in these areas as well.

Stakeholder How we engage Common topics of engagement/interest
Investors
  • Meetings with institutional shareholders and bondholders, as well as research analysts in North America and Europe
  • Quarterly conference calls
  • Annual Meeting of Shareholders
  • Tours of our operations
  • Annual and corporate responsibility reports
  • Participation in external benchmarking initiatives like the DJSI Corporate Sustainability Assessment
  • Financial and operating performance
  • Governance performance including our environmental and social practices
Government and regulators
  • Meetings with government officials, answering questions and providing balanced information about our business (reported through lobbying registries)
  • Tours of our operations
  • Regulatory engagement process and reporting
  • Participation on advisory committees
  • Government policy consultations (typically through CAPP)

Note: All political contributions have been made in accordance with federal and provincial regulations. As of 2017, Cenovus changed its corporate policy and will no longer make political contributions in any of its operating areas.

  • National and provincial regulatory and policy frameworks affecting oil and gas development
  • Climate change policy
  • Market access
  • Project updates
  • Royalty regimes applicable to our sector
  • Economic benefit of oil and gas development
  • Regulatory compliance
  • Improving environmental performance
Employees and contractors
  • Company-wide staff forums
  • Internal intranet
  • Team information sessions
  • Onboarding program for new employees
  • Employee performance agreements
  • Employee career development plans
  • Innovation Summit every two years
  • Social media channels
  • Business strategy
  • Operational performance
  • Innovation and technology development
  • Safety information
  • Environmental performance
  • Company performance
  • Performance management
  • Organizational change
  • Policies and training
  • Financial performance
  • Career planning
  • Training and development
  • Employee volunteering and giving
  • Wellness initiatives
  • Integrity Helpline
Local communities
  • Meetings and open houses to engage with stakeholders and landowners in our operating areas
  • Supporting local initiatives and work opportunities
  • Community investment
  • Participating in community events
  • Employee volunteering and giving
  • Tours of our operations
  • Social media channels
  • Expect Respect™ and Integrity Helpline
  • Project updates
  • Local business and employment opportunities
  • Community initiatives
  • Environmental impacts and performance of our operations
  • Support for social infrastructure and programs
  • Respectful workplace practices in the community and being a good neighbour, concerns associated with oil and gas operations such as noise, dust and speeding
  • Training and development
Aboriginal communities
  • Consultation with communities on project development
  • Updates on projects (production and development status)
  • Meetings with community business development officers
  • Implementation meetings for long-term agreements (which includes regular meetings at a senior leader level)
  • Community investment
  • Employee volunteering and giving
  • Supporting community initiatives
  • Participating in community events
  • Hosting tours of our operations
  • Social media channels
  • Expect Respect™ and Integrity Helpline
  • Project consultation
  • Meeting agreement commitments
  • Local business and employment opportunities
  • Environmental impacts and performance
  • Respectful workplace practices in the community
  • Training and development
Non-government organizations (NGOs)
  • Meetings with organizations to understand concerns and mutual interests, share perspectives and become more involved in ongoing discussions about our industry
  • Collaboration on initiatives to generate engagement on key industry topics
  • Tours of our operations
  • Serving as Board members
  • Financial support through business sponsorships
  • Social and environmental performance of our operations
  • Risk management and mitigation
  • Climate change
  • Corporate responsibility reporting
  • Environmental innovation and stewardship
  • Market access
  • Energy education
  • Technology and innovation development
Associations and industry committees
  • Memberships in various professional and industry associations
  • Participation on various industry committees
  • Increasing market access
  • Improving environmental performance
  • Technology development and innovation
  • Health and safety standards
  • Technical certifications
  • Energy education
  • Regional collaboration
  • Managing orphan well liabilities
  • Regulatory policy development
  • Industry communications and advocacy
  • Stakeholder engagement
Economic development
  • Memberships in national, regional and local economic development agencies and chambers of commerce
  • Attracting business investment, fostering trade and economic growth
  • Innovation and competitiveness
  • Human capital and social development
  • Trade and investment
  • Corporate and public governance
  • Energy and the environment
  • Macroeconomic fiscal policy
Business partners
  • Meetings with our joint venture partners
  • Meetings with the companies we invest in through the Cenovus Environmental Opportunity Fund and Evok Innovations
  • Tours of our operations
  • Responsible development
  • Market access
  • Improving environmental performance
  • Technology and innovation development
  • Regulatory compliance
  • Health and safety standards
Suppliers
  • Meetings
  • Vendor forums for various sourcing activities
  • Relationship management
  • Contractual terms (i.e. rates)
  • Qualification and re-qualification process
  • Safety and environmental performance
  • Business ethics
  • Contracting with local suppliers where possible
  • Capacity building in local communities
Academic institutions and think tanks
  • Researching concepts and projects in collaboration with industry associations, research consortia and academic institutions
  • Field trials of specific environmental mitigation measures (technologies, practices) in partnership with third-party institutions to evaluate or demonstrate feasibility and effectiveness
  • Tours of our operations
  • Funding for industry-related programs and facilities
  • Capital funding to support infrastructure expansions
  • Research
  • Technology development
  • Climate change
  • Career training
  • Workforce development
Technology and cleantech industry
  • Sponsorships
  • Conference participation
  • Meetings with partners and innovators to fund and accelerate the development and commercialization of transformative energy solutions (e.g. through Evok Innovations)
  • Hosting the University of Calgary’s Energy New Ventures Competition
  • Canada’s Oil Sands Innovation Alliance (COSIA)
  • NRG COSIA Carbon XPRIZE
  • Technology
  • Research and development
  • Climate change solutions
Media
  • News releases
  • Tours of our operations
  • Media presentations and interviews
  • Social media channels
  • Proactive story pitches
  • Broad range of issues reflecting all stakeholder interests