FAQ

General FAQ

Q: Where is Cenovus common equity listed and what is the ticker symbol?
A: Cenovus common shares (ticker symbol: CVE) are listed on both the Toronto Stock Exchange and the New York Stock Exchange.
Q: Where is Cenovus headquartered?
A: Cenovus is headquartered in Calgary, Alberta. For additional details please visit the Contact us section of our website.
Q: When and how was Cenovus created?
A: Cenovus was created through the division of Encana Corporation (ticker symbol: ECA) into two highly focused and independent publicly traded energy companies on December 1, 2009. For a full description of the transaction, please view the Information Circular (October 2009).
Q: How can I purchase Cenovus shares?
A: To purchase Cenovus common shares you must do so through a brokerage service provider. Cenovus cannot provide investment advice or act as a financial advisor.

CVE and ECA information

Q: Where can I find additional information relating to Encana Corporation and any historical stock information such as splits or rights offerings that may have taken place?
A: For information regarding Encana Corporation's common share history, historical financial reports and other shareholder materials, please visit their website at www.encana.com.
Q: What do I receive if I held Encana Corporation common shares prior to the split?
A: Shareholders received one Cenovus common share and one Encana common share for each Encana common share held. A share certificate was issued to you representing the Cenovus common shares.
Q: Where can I find cost allocation and tax implication information relating to the split of Encana Corporation into two independent companies, Cenovus Energy Inc. and Encana Corporation?
A: For information regarding cost allocation and tax implications relating to the split, please visit Encana's website at www.encana.com.

Registrar and transfer agent information

Q: Who should I contact if:
  • I have lost or misplaced my share certificates?
  • My address has changed?
  • I have estate, trust or corporate transfers?
A: You will need to contact our registrar and transfer agent - Computershare Investor Services Inc. at 1-866-332-8898 for assistance.
Q: Who should I contact to make changes if I am on your mailing list to receive information directly from Cenovus?
A: Please contact Investor Relations by calling (403) 766-7711 or emailing investor.relations@cenovus.com.
Q: Where can I confirm my original date(s) of purchase?
A: If you are a registered shareholder, please contact our registrar and transfer agent - Computershare Investor Services Inc. at 1-866-332-8898 to help you confirm the date of issue of your share certificate(s) if that corresponds to your original date(s) of purchase. If you are a non-registered shareholder, you should contact your broker, investment dealer, bank, trust company, trustee, nominee or other Intermediary for assistance.

Dividend information

Q: Does Cenovus pay a dividend?
A: Yes, Cenovus has established a quarterly dividend payable to common shareholders. The declaration of dividends is at the sole discretion of the Board of Directors. For a list of dividends declared, please view the Dividend table.
Q: Does Cenovus have a Dividend Reinvestment Plan?
A: Yes. Effective April 21, 2010, Cenovus established a Dividend Reinvestment Plan (DRIP) for its common shares. For further information, please view our DRIP, contact our transfer and DRIP agent, Computershare Investor Services Inc. at 1-866-332-8898 or visit the Cenovus Investor Centre.

Effective immediately and until otherwise announced, shareholders who enrol in the DRIP will receive a three percent discount on the purchase of common shares with reinvested cash dividends and will not pay brokerage commissions. Shareholders already enroled in the DRIP need not take further action to take advantage of the discount.
Q: Who should I contact if I have not received dividend payments?
A: If you are a registered shareholder, please contact our registrar and transfer and DRIP agent, Computershare Investor Services Inc. at 1-866-332-8898 to assist you. If you are a beneficial shareholder, please contact your broker for assistance.
Q: Is the DRIP available to all shareholders?
A: Yes, Canadian, U.S. and international shareholders are eligible to enrol in the DRIP. Once enroled, participation is automatic.

Common Share information

Q: Does Cenovus have a Direct Share Purchase Plan?
A: No. All purchases or sales of Cenovus securities must be done through a brokerage service provider.