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Invoicing

Cenovus accepts invoices electronically or in paper format. Please ensure that all documents you supply (ie: invoices, field tickets, supporting documentation, work orders, etc.) reflect the appropriate full company name, as it relates to the area where the work was performed, a complete Cenovus contact name and your GST number (if applicable);

• Cenovus Energy Inc. (Oil & Natural Gas - Saskatchewan, Oil & Natural Gas - Alberta, Athabasca Gas, Pelican Lake, Borealis, Boyer, Cenovus-wide groups)
• Cenovus FCCL Ltd., As Operator for FCCL Partnership (Foster Creek, Christina Lake, Narrows Lake)
• Suffield Industry Range Control Ltd.
• Cenovus TL ULC, As Operator for Telephone Lake Partnership
• Cenovus Energy Marketing Services Ltd.

If you're unsure which company you need to submit invoices to, please refer to the business unit area maps or contact one of our accounts payable representatives.

Electronic invoicing

Cenovus uses a third party application called OpenInvoice to handle electronic invoices. If you have an OpenInvoice account, you can submit your invoices electronically through this application. You can then track your electronic invoice submission through OpenInvoice and see if it has been approved, disputed or paid.

Submission instructions

Once you have an OpenInvoice account, we will provide you with electronic invoice submission guidelines. We encourage you to read these guidelines carefully to ensure your invoice is processed without delay. If you require any assistance submitting your invoice, please contact the Cenovus eInvoicing support team at 1-877-966-3113 or email us.

Please Note: Submission instructions have recently changed for all Cenovus-issued orders titled "Master Service Order", "Contract", "Contract Release", or "Purchase Order". This change does not impact your invoice submission for any commitments by any other name or commitments issued by a third party on behalf of Cenovus.  Please click here to review how these changes may impact your electronic invoice submissions. For more information about this change, please click here to review presentation material and FAQs from our supplier information sessions.

Would you like to be paid sooner?

We encourage our suppliers to establish an Early Payment Discount (EPD) agreement. For more information about the EPD program, please contact the Cenovus eInvoicing onboarding team by phone 1-403-766-7500 or email us.

Where do I sign up?

To request an account and start using OpenInvoice, please complete this electronic form. Our team of professionals will guide you through this quick process and have you submitting electronically as soon as possible.

Paper invoicing

Please forward paper invoices to the following:

Send email to
accounts.payable@cenovus.com with your invoice and supporting materials attached.

Fax: 1-403-407-7715

OR

500 Centre Street SE
P.O. Box 766
Calgary, AB T2P 0M5

Important: Please DO NOT send multiple copies of your invoice as this may result in a delay of processing and payment. Thank you for your cooperation!

Cenovus GST numbers